Effective Date:13th September 2024
Welcome to Techtrendz Accessories. By accessing or using our website, products, and services, you agree to comply with and be bound by the following terms and conditions.
1. General
Techtrendz Accessories (“we,” “us,” “our”) offers a variety of products, including but not limited to phones, TVs, cameras, sound systems, smartwatches, drones, and computers. These terms govern your use of our services, whether accessed via our website, social media channels, or any other platform.
2. Eligibility
You must be at least 18 years old to use our services. By accessing our services, you represent and warrant that you meet this age requirement.
3. Product Information
We strive to provide accurate and up-to-date information about the products we offer. However, we do not warrant that product descriptions, prices, or other content on our website or catalog are error-free. In case of an error, we reserve the right to correct it without prior notice, including after an order has been placed.
4. Orders and Payment
- Orders: All orders placed with Techtrendz Accessories are subject to availability and acceptance.
- Payment: We accept payments via mobile money, bank transfer, and debit/credit cards. All payments must be made in full before the delivery of products.
- Cancellation: Once an order is confirmed, cancellation is not guaranteed and may only be approved at our discretion.
5. Shipping and Delivery
- We offer nationwide shipping, and shipping fees are calculated based on the delivery location.
- Delivery times vary depending on the location and product availability. Delays may occur due to unforeseen circumstances.
- We are not responsible for delivery delays beyond our control (e.g., courier service issues or natural disasters).
6. Returns and Refunds
- Return Policy: You may return most new, unopened items within 7 days of delivery for a full refund, provided the item is in its original condition.
- Refunds: Refunds are processed once the returned item is inspected and deemed to meet our return requirements. Refunds may take up to 7 business days to reflect in your account.
- We do not accept returns for damaged items caused by the customer or due to normal wear and tear.
7. Warranty
Certain products may come with a manufacturer’s warranty. If applicable, warranty details will be provided with the product. Techtrendz Accessories does not independently offer warranties beyond those provided by manufacturers.
8. Limitation of Liability
To the maximum extent permitted by law, Techtrendz Accessories shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits or data arising from the use or inability to use our products or services.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for more information on how we collect, use, and safeguard your personal data.
10. Intellectual Property
All content on our website, including images, text, and trademarks, is the property of Techtrendz Accessories or its content suppliers. Unauthorized use of this content is prohibited.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of KENYA, and any disputes will be subject to the exclusive jurisdiction of the courts in Nairobi, KENYA.
12. Changes to the Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review them regularly.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Techtrendz Accessories
Phone: +254758132723
Email: info@techtrendz.co.ke